How many hours could you be saving?Start putting time back
in your day
Mango Voice is the smarter communication platform that saves your team hours every single day. It’s your all-in-one communication platform with AI, receptionist tools, and seamless integrations.
Our trusted integration partners:
Stay connected without
juggling multiple platforms
Mango Voice keeps your team connected with crystal-clear calls, a mobile app that goes wherever you go, an intuitive web dashboard, secure texting, faxing, AI-powered call summaries, AI insights, and integrations that simplify daily workflows.
Mango AISave time and
capture every call
Mango AI automatically transcribes and summarizes every call, logging key details directly into supported management systems. It also delivers sentiment analysis and detailed call stats—like talk time, pauses, interruptions, and hold time—so your team can review calls faster and more accurately.
Full Call Transcription
Automatically transcribes every call, ensuring every detail is captured for easy reference and follow-up.
Quick Call Summaries
Quickly spot new inquiries outside your PMS for faster, more personalized responses.
Caller and Answerer Sentiment
Tracks emotions and tone during calls, helping identify upset callers and providing a powerful training tool for staff.
Automatic PMS Logging
Writes call summaries directly into supported PMS systems, eliminating manual data entry and keeping patient records up to date.
Voice Manage every call,
your way
Mango Voice gives you full control over your phone system and call flow. Easily design call handling for every extension, with routing, forwarding, and workflows tailored to your business.
Drag. Drop. Done.
Build your perfect call flow in minutes with our easy-to-use Digital Switchboard.
Calls That Work Smarter
Route every call exactly where it needs to go—no confusion, no wasted time.
Grow Without Limits
Scale your phone system effortlessly as your business expands.
Made for Real People
No IT degree required—manage, edit, and update your system with ease.
Mobile, Desktop, & Web AppsManage communication from anywhere
Answer calls and manage communications from anywhere with Mango Voice. Whether on a desk phone or a softphone, always stay connected and in control. Access voicemail, call recordings, click-to-call, snippets, faxing, and unified communications across all channels.
Work Anywhere. Anytime.
Stay connected on desktop, laptop, or mobile with seamless switching.
Call With One Click
Call and connect instantly from your mobile app with just a single click on client details.
All Your Tools in One
Access voicemail, call recordings, snippets, faxing, and more in one place.
Unified & Effortless
Manage every channel of communication from a single, easy-to-use platform.
TextingStay in the
conversation
Send and receive business SMS and MMS via our Web or Mobile App. Set up your switchboard to send customized alerts and notifications, so you get a fast heads-up when you miss a call: “Missed call – (435) 466-1223 – Tyler Jones.”
Stay in the Loop
Send and receive SMS and MMS right from the Mango Web or Mobile App.
Get Instant Alerts
Stay in the know with instant notifications for new voicemails and missed calls.
Unified Business Messaging
Keep texting unified with the same business number your customers already know.
More Personalized Communication
Send and receive emojis, GIFs, and PNGs to make your business texting more personal and engaging.
FaxingEncrypted sending for more security
Traditional fax machines lack security, but Mango Fax encrypts transmissions for safe, cloud-based faxing. Send faxes easily through our web app—just upload an attachment or snap a picture, and we’ll handle the rest.
Secure by Design
Every fax is encrypted for safe, reliable delivery.
No More Machines
Skip the clunky hardware with simple, cloud-based faxing.
Fast & Flexible
Upload a file or snap a picture, and send in seconds.
Multi-Page Options
Send larger files complete with custom cover pages—all at the same time.
AI Receptionist Answer calls even
when your team is busy
Margo, your AI Receptionist, is always ready to pick up when your team can’t, whether they’re busy with another client, stepping away for lunch, or it’s after office hours.
Enhanced Visibility
See the reason for the call and caller history before answering, allowing your team to provide faster, more helpful service.
Answer Every Call
Margo answers calls your office can’t—after hours, at lunch, or during busy times.
Customize Options
Customize Margo for your business with a personalized name, unique voice options, and more.
Instant Caller Recognition
Instantly see who’s calling, complete with key details, so every interaction is personal and informed.
Integrations Seamless connections for smoother workflows
Connect Mango Voice with your favorite management or engagement software. Instantly see caller details with ScreenPop and access client information in real-time, giving your team everything they need for faster, more personalized interactions.
Connect What You Use
Mango Voice integrates with over forty of your favorite business softwares.
Know Who’s Calling
See who’s calling with ScreenPop and start every conversation with details at your fingertips.
Friction-Free Workflow
Keep your workflow smooth by accessing all caller and client information in one place without switching software.
40+ Current Integrations
Mango Voice connects with PMS, PIMS, EHR, scheduling software, form senders, and more.
Summary
Patient called upset about an unexpected charge on his invoice, believing the procedure should have been fully covered by insurance. The agent explained it was not fully covered under his plan, clarified the benefits, and offered a payment plan. Patient appreciated the clear explanation and agreed to proceed with the payment arrangement.
Sentiment
Get back over 1.5 hours of your day with Mango AI
Mango AI removes the burden of call documentation, automatically transcribing and summarizing every conversation while recording key details directly into select management systems. Now, your front office can focus on creating a more personal, attentive experience for every caller. Say goodbye to incomplete or inconsistent notes, and save your team from manual entry.
- Eliminate manual note-taking with automatic summaries and transcriptions.
- Quickly spot issues to help resolve concerns faster.
- Speed up every interaction with instant caller recognition and dial by name.
Industry-leading support built to solve your toughest challenges
As a customer-focused team, Mango Voice connects you directly to our expert support team when you need us. We don’t just answer questions, we solve problems, fast.
Engineered for Reliability
Real-time monitoring across 9 regions keeps your system running at maximum uptime.
Calls That Never Drop
Automated scaling and failover ensure seamless communication, even under heavy demand.
Support That Pulls Through
Our specialists know your business and provide expert guidance when you need it.
Fast Response Times
On average, our team responds in just 90 seconds* to customer needs.
*2024 avg time
A platform without the headaches
No intimidating equipment, easy-to-use interface, ground-breaking integrations, and industry-leading service?
No wonder customers love Mango Voice.
